Contact Us

Chat With Us

Speak with a professional

+1 (800) 225-3865 (toll-free)

P.O. Box 160010
Freeport Center Bldg. D-11
Clearfield, Utah 84016


Looking for International Sales? Click here.

Lifetime Building
Ask an Expert

Send us an email

This form gives us all the information we will need to help you

The Product ID is a 7 digit number representing the manufactured date of the product. This number is located on the product itself as well as the packaging and product manual. The image below shows several examples of various locations of the product ID for the specified product. If you are unable to locate this number or have any questions, please contact Customer Care.

Product ID Locations

How to find the product ID

Hours of Operation

When you can reach a Lifetime Professional

Monday - Friday 7:00 a.m. to 5:00 p.m. (MST)

Saturday 9:00 a.m. to 1:00 p.m. (MST)


Looking For Directions

Call Us

Call the number below to receive directions to our corporate office, Clearfield store, and our shipping department.


Corporate Office

Clearfield Store

Shipping Department

What Can We Help You Find

Click here for additional help

Assembly Instructions

Product Registry

Warranty & Claims

Legal Information



Video Solutions

Helpful and important tips

Putting together a basketball hoop, playset, picnic table, or shed and have a question? We have solutions to help you along the way.

Basketball Videos

Picnic Table Videos

Playset Videos

Shed Videos