Frequently Asked Questions

Lifetime Product FAQ's

1-800-225-3865

Originally, the term "FAQ" referred to "Frequently Answered Questions" and listed answers that had previously been offered by customer support representatives. Whether they're frequently asked, or frequently answered, we're here to help you with anything you need!

Frequently Asked Questions

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1-800-225-3865 (Toll-Free)

Why choose High-Density Polyethylene (HDPE) over other materials?

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Lifetimes blow-molded High-Density Polyethylene (HDPE) tabletops have several advantages over standard materials like Acrylonitrile Butadiene Styrene (ABS), wood, or aluminum. Lifetimes HDPE is a proprietary mix that makes our tables stronger, lighter, and more durable than ABS and wood tables. Polyethylene is abrasion and scratch-resistant and will not chip or peel. Unlike ABS, Lifetime tables are one piece, requiring no adhesives, and our engineered dent-resistant corners protect the top from crushing or cracking when inadvertently dropped. HDPE will rebound from impact whereas aluminum or wood tables are likely to dent, scratch, and can even damage the flooring. Lifetime tables are UV-protected, lightweight, durable, low-maintenance, and guaranteed to provide you with the best overall value.

Where can I purchase a Lifetime table?

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Visit the Where to Buy page for a list of some of the major retailers who carry our products in-store. For local Utah outlet store locations, visit the Lifetime Store, and for online sales visit the Lifetime Store Online.

What are BIFMA commercial grade standards?

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BIFMA stands for Business and Institutional Furniture Manufacturing Association. BIFMA sets industry standards for commercial grade furniture. Most Lifetime products meet or exceed all BIFMA commercial standards.

Are Lifetime Tables good for outdoor use?

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Yes! Lifetime tabletops have UV-inhibitors that help prevent fading or becoming brittle in the sunlight. We also use a powder-coating process which protects the steel frame from rusting or corrosion. Powder-coating is the most durable coloring process on the market better than traditional paints.

Does Lifetime Products make table carts?

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Yes, our carts can be found in the Lifetime Store Online. Our table cart models typically hold between 10 - 12 tables.

Where is the model number on the table I need to register?

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The model number will be stated on the product label near the UPC.

How do I remove the product’s adhesive label?

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To remove adhesive labels without harming the finish on your product, rub vegetable oil into the label. This softens the adhesive enough so you can lift the label off the product. After the label is removed, wash away the excess oil with a cloth using warm water and dish soap. If any adhesive remains on the product, we suggest using a non-scratching pad to remove it.

How do I clean a Lifetime table?

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We recommend cleaning the surfaces of our tables with mild dish soap and a damp cloth. For greasy food residues, use a mild abrasive, such as Soft Scrub and a soft-bristled brush or non-scratching pad. For automotive grease, use a de-greasing cleanser. Lifetime tables are resistant to most organic stains.

Can I use a microwave or coffee pot on a Lifetime table?

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While microwaves and coffee pots will not melt or bubble the tabletop, they may cause discoloration over time. However, you should never apply high heat directly to a Lifetime tabletop.

Do Lifetime tables have a smooth top for writing?

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Lifetime tables are slightly textured to prevent items from sliding off the tabletop. However, even with the texture, the tabletop is still smooth enough for writing.

What is the warranty on a Lifetime table and how do I file a claim?

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The warranty on a Lifetime table depends on the product as well as the product line. Warranties are listed in the text near each product picture on our website. Visit the Warranty page for additional information and for instructions on how to file a warranty claim. You may also contact customer service (1-800-225-3865) to learn about your specific warranty and additional information.

How do I set up my Fold-In-Half Table?

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Lifetimes fold-in-half tables are designed to be set-up easily and simple to use. When the table is folded in half, the side that opens the table will have a groove to give you a place to grip when opening the table. Once opened, simply unfold the table legs as normal, making sure the safety rings fall into place. We have two mechanisms that lock our table into the open position. The first is a red clip that you push to lock into place. This clip keeps your table locked in the open position. The second mechanism we have is an automatic locking system that locks your table in place as you open the table legs. No additional action is needed to open and lock your table.

Lifetime Deck Boxes have places for dividers. Does Lifetime make plastic dividers?

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It wasnt cost efficient for the company to manufacture the plastic dividers for the deck box, but we wanted to leave that option open for the do-it-yourself customers who may want to insert dividers made of wood or other materials.

Need help building your shed?

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If you have come to a difficult step and need some additional help. We have videos that will walk you through the entire process. Whether your stuck on the floor or roof, we can walk you through it. For a full list of videos, click here.

I am unable to fit my bolt through some holes on my basketball system, what should I do?

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The holes in our systems are created a specific size, made with precision, to prevent excess play in those specific areas. We coat our product with a very durable and heavy powder coating that, at times, may be applied too thick around bolt holes. If this has occurred with your basketball system, you may experience difficulty with inserting the bolts through the holes without using some force. If so, begin threading the bolt through the hole, and then lightly tap the bolt into the hole using a rubber mallet or hammer.

What is the warranty period on a Lifetime basketball system?

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Most Lifetime Products Basketball Systems have a 5-year limited warranty against manufacturing defects. Please refer to the warranty information page in the instruction manual for detailed information on Lifetime Products Basketball Systems.

Is the Tempered Glass playing surface covered under warranty?

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The warranty does not cover breakage of the tempered glass playing surface.

Where is the model number on the basketball system I need to register?

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You can find your model number on the warning sticker of your basketball system. This is placed on the pole or under the rim. It is also on the front page of your instruction manual and on the product box.

Do I need to use antifreeze in a Lifetime portable base?

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No, Lifetime bases are made out of a polyethylene plastic that will expand with the water when it freezes (you should allow a little room for the water to expand). If you feel antifreeze is necessary in your winter climate, use non-toxic RV antifreeze. Regular antifreeze can be fatal to animals if it should leak out of the base.

What is included in a Combo kit?

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A combo is comprised of a backboard and rim. It can be attached directly to a roof, eave, or wall using an extension bracket. If you do not own a pole, the combo must be mounted to a wall, eave, or roof with a universal mounting bracket. Extension brackets and universal mounting brackets must be purchased separately and are available at most sporting goods stores, the Lifetime Store Online, or through the Lifetime Customer Care department. Combos are generally less expensive than an entire system. They give the ability to upgrade your backboard and rim on most existing Lifetime systems.

What is ASTM?

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ASTM stands for American Society for Testing and Materials. ASTM International provides standards that are accepted and used in research and development, product testing, quality systems, and commercial transactions around the globe. All of Lifetimes basketball systems meet ASTM safety standards. ASTM stands for American Society for Testing and Materials. ASTM International provides standards that are accepted and used in research and development, product testing, quality systems, and commercial transactions around the globe. All of Lifetimes basketball systems meet ASTM safety standards.

What is Shatter-Proof?

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Shatter-Proof is the next generation of break-resistant backboards using polycarbonate.

What is EM5™ Break-Resistant Acrylic?

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EM5 stands for Elastic Modified 5 times. Lifetime adds an elastic modifier to its Acrylic backboards that gives the acrylic an elastic property. Acrylic is a very brittle material. By adding the elastic modifier, Lifetimes acrylic has been tested to be five times more break-resistant then standard acrylic.

Will a Lifetime backboard fade?

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All products left out in the sun for extended periods of time will eventually fade. However, Lifetime backboards have UV inhibitors that help prevent fading and maintain the integrity of the backboard when exposed to sunlight providing years of color.

What are the advantages of welded-steel net hooks?

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Welded-steel net hooks do not require replacement. They avoid the annoyance and danger of dangling net loops.

Where can I purchase a Lifetime basketball system?

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Visit the Where to Buy page for a list of some of the major retailers who carry our products in-store. For local Utah outlet store locations, visit the Lifetime Store, and for online sales visit the Lifetime Store Online.

If I buy an in-ground system, what additional items will I need to purchase for installation?

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Plan on spending additional money on concrete and rebar (actual cost and amount varies according to model). Rebar is a steel rod used in the cementing process of in-ground systems. Wait 72 hours for the cement to dry before you can play. However, if you dont want to permanently cement your system in the ground, another alternative is to purchase a ground sleeve. A ground sleeve is a cylinder cemented into the ground for the pole to sit in. This feature makes it possible to remove your in-ground system. Simply slip the pole into the ground sleeve, and a bolt or a tab will lock it into place. To remove the pole, unlock the bolt or remove the tab and slide it out.

Will a Lifetime pole rust?

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All steel will eventually rust over time. However, you can prevent the effects of rust with proper care. Repair rust spots or scratches by sanding the affected area lightly; using a rust-preventative spray primer; and finally, spraying with a high-gloss spray enamel paint.

What makes a Lifetime steel pole weather-resistant?

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Lifetime uses a powder coating process which coats a bare metal object with an electrostatically charged powder. From there, it is baked on at a high temperature. Powder coating is the most durable coloring process on the market. It is stronger than traditional paints.

Can I turn my portable system into an in-ground system?

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In order to convert your Lifetime portable system, you will need to purchase a new set of in-ground poles. Please contact customer service for parts and service.

Can I turn my in-ground system into a portable system?

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No. Unfortunately, there is no available way to convert in-ground systems into portable systems.

What should I do if my poles have been assembled incorrectly?

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If you find you have assembled the poles incorrectly, please call customer service for more information for replacement poles.

What is BaseGel?

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BaseGel is a product that can be used to stop small leaks in portable basketball system bases. For more information visit www.h2old.com.

The steel backboard brackets are straight, but they need to be bent for assembly. How do I bend the steel brackets?

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Lifetime backboard brackets are made of steel, but they are manufactured in a way that allows the customer to bend them by hand.

I can’t tighten my hardware. Is it faulty?

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No, the hardware is not faulty. Lifetime Products uses center lock nuts on its basketball systems. Center lock nuts are distorted in the middle so that the threads are no longer perfectly circular. This greatly increases the locking action of the nut but increases the amount of force required to tighten the nut.

What should I do with my portable basketball system during periods of high winds?

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Do not use system during windy or severe weather. System may tip over. Place system away from overhead power lines and in an area protected from the wind or away from property that may be damaged if the system falls.

Do I need an anchoring kit?

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No. Under normal usage, Lifetime playsets are designed to provide sufficient stability without anchoring or a concrete installation. Anchoring or concrete would not be necessary unless you expect extremely aggressive usage.

What is the weight capacity of each station?

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The weight capacity is outlined in the Owners Manual, or contact Customer Care if you would like to know before purchasing a playset.

Does your playground equipment meet ATSM standards?

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Our playground equipment is intended for residential use only and meets the standard of ASTM F-1148 for Standard Consumer Safety Performance Specification for Home Playground Equipment.

What do you recommend for ground cover?

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It is recommended that a shock-absorbing material should extend a minimum of 6 feet in all directions from the perimeter of stationary equipment. Material can include double shredded bark mulch, wood chips, fine sand, fine gravel, and shredded tires. Please click hereor read the Owners Manual for more detailed information.

Will a Lifetime Products playset rust?

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Lifetime uses a powder coating process which coats a bare metal object with an electrostatically charged powder. From there, it is baked at a high temperature. Powder coating is the most durable coloring process on the market. It is stronger than traditional paints but like any protective coating, the powder coating can be damaged. We recommend a monthly check of all metal parts for corrosion. Completely remove the rust and repaint with exterior enamel. For more information on maintaining your playset, click here.

How do I adjust the height of the swings?

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Simply remove the chain from the carabineer and adjust to the correct height.

Can I reverse the location of the clubhouse?

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No, reversal is not possible.

What kayak is best for me?

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This will depend on a variety of factors and personal choices. Youll want to think about where you will be using it, what your goals are, your skill and comfort level, and youll also want to keep transportation in mind. Click here to read more.

How do I transport my kayak?

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Be sure to check the kayak weight. If you are going to be using your kayak alone, make sure it isnt too heavy for you to move on land or attach to your car by yourself.

Are the kayaks Coast Guard Certified?

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The US Coast Guard does not currently have a set of standards that apply specifically to kayaks, canoes, or paddleboards. We do follow and adhere to all American Boat and Yacht Club (ABYC) standards which address design items such as flotation, materials, rating warnings, and other buoyancy standards.

Are these kayaks recommended for whitewater use?

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No, Lifetime Kayaks are not intended for use in whitewater. Slow moving rivers and riffles are all right, but our kayaks are not rated on the whitewater I-V class rating scale. Whitewater kayaks are made with a different design to handle waves, holes, and other features. Lifetime Kayaks are recreational in nature and are not intended to be Eskimo rolled like a whitewater kayak. Recreational Kayaks are intended for flat water such as lakes, ponds, bays, and calm oceans. Slow moving rivers and creeks are also approved as long as they do not have swift currents or rapid features. Recreational kayaks are designed to be extremely stable and will most likely have keel or tracking channels to help with speed.

What is the difference between sit-insides and sit-on-tops?

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Both styles are equally stable and safe but they do have some differences. Sit-insides: This style kayak allows the paddler to sit inside the cockpit of the kayak. The seat will be along the inside bottom of the boat and your feet will go inside the kayak underneath the deck. Part of your body will be inside the kayak. This style boat is good in cold water and chilly weather conditions because, with the addition of a kayak skirt, you can seal off the lower half of your body from the elements. If you want to get out of this style kayak, you must first take it to shore. It cannot be drained or re-entered from the water. Sit-on-tops: In this style of kayak, the paddler sits on top of the kayak deck in a shallow cockpit area. Everything from the seat back to your foot rests will be on the very top part of the k...

Do you sell rudders for the Lifetime Kayaks?

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No, we do not currently sell rudders or rudder kits for any of our kayaks. Rudders are intended for much larger kayaks which we currently do not produce. Attaching a rudder to a kayak between 8-11 feet long will not make a significant difference and will require installation time.

Do I have to register my kayak?

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Some states require that kayaks be registered just like cars. Other states require registration for use in certain areas and some do not require registration at all. You will want to contact your states transportation department for the requirements for kayak registration. Generally, you will need the Manufactures Certificate of Origin that comes attached to you kayak for registration if required.

Where can I purchase accessories for Lifetime Products?

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Kayak accessories can be purchased in the Lifetime Store Online.

How do I adjust the seat backs on my kayak?

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The kayak seat backs are adjusted by tightening or loosening the attached strap similar to how you tighten and loosen a backpack strap.

There is water in my sit-inside kayak after use. How did it get there?

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Water can seep through screw or rivet holes, and it is normal to take on a small amount of water while kayaking. Sit-insides can get a bit more water due to splashing water from paddles or waves. We recommend draining the water out of the kayak after each use. Its also a good idea to check your kayak before each use to ensure your kayak has not sustained any damage and all plugs are in place.

Where may I purchase replacement parts?

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Replacement parts may be ordered through our Customer Care Department at 1-800-225-3865. Hours (MST): Monday - Friday 7:00 am - 5:00 pmSaturday 9:00 am - 1:00 pm You may purchase over the phone using a Visa, Master Card, or American Express. The Customer Care Representative can provide pricing and availability. Please have your model/product ID ready.

What is polyethylene and what makes it better than wood?

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Polyethylene is a plastic that is virtually indestructible. It will not chip, crack, or split like wood products. Polyethylene is durable, easy to clean, lightweight, and is ideal for outdoor use.

Is there a website where I can purchase replacement parts?

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Replacement parts are not offered online. Lifetime Products has made many different models that have been revised over the years. It is best to speak directly to a Customer Service Representative who can ensure the correct part is provided.

How long does it take to ship parts I ordered from Lifetime Customer Care?

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Your order will usually ship out the next business day and will take approximately 3 - 5 days for the west coast, 5 - 7 for the central areas, and 7 - 10 days for the east coast.

How can I register my product?

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Complete the form here.

Where can I find warranty information for my product?

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Warranty information, including the length of the warranty and what is covered, can be found in the Owners Manual, factory label, or warranty card.

Do replacement parts come with a warranty?

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Warranty coverage applies only to the original product. Replacement parts are not warranted.

What is covered by the warranty?

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Lifetime products are warranted to the original purchaser to be free from defects in material or workmanship that impair the use of the product. It does not cover damage caused by vandalism, rusting, acts of nature, or any other event beyond the control of the manufacturer.

How do I know if my product is still covered under warranty?

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To determine if your product is still covered under warranty, you need to have your receipt as proof of purchase and your Owners Manual to determine the length of the warranty.

How do I file a warranty claim?

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To file a warranty claim you will need the following: Copy of the store sales receipt At least three photos of the issue at hand.If it is a backboard, please one of the entire front of the board, one of the entire back of the board and one of the entire system from the front. Include your name, shipping address and daytime phone. Then either mail or email the information to us. Send an e-mail to warrantyclaims@lifetime.com or mail it to:Lifetime ProductsAttn: WarrantyPo Box 160010Clearfield, Utah 84016 ** The email will not come through if it is larger than 4MB. If you have a problem getting the email to go through, you may need to send one email for each picture. If you have any questions please call our Customer Service line at 1-800-225-3865

Does Lifetime Products offer on-site installation and repair services?

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Lifetime Products does not provide on-site installation and repair services. Our products are designed to be user-assembled and maintained. You do, however, have the option of hiring a local person or company to do the work.

Why choose High-Density Polyethylene (HDPE) folding chairs over padded or metal chairs?

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Lifetime Chairs have several advantages over padded or metal chairs. First and foremost, Lifetime Chairs are the most comfortable folding chairs on the market. Dont believe us? Just try sitting in one. They are ergonomically designed and contoured to fit perfectly to every type and shape of person. With a wide seat and a tall back, Lifetime Chairs support you in all the right places. Made of High-Density Polyethylene (HDPE), our chairs are perfect for indoor and outdoor use. They are stain resistant and will not rip or tear like padded chairs. And no one likes a cold, uncomfortable metal chair Lifetime Chairs are literally the best, easiest to use, and most comfortable folding chair on the market.

What are BIFMA commercial grade standards?

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BIFMA stands for Business and Institutional Furniture Manufacturing Association. BIFMA sets industry standards for commercial grade furniture. Most Lifetime products meet or exceed all BIFMA commercial standards. In 2000, Lifetime invented and patented the first and only folding chair on the market to meet BIFMA strength standards.

Where can I purchase a Lifetime Chair?

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Visit the Where to Buy page for a list of some of the major retailers who carry our products in-store. For local Utah outlet store locations, visit the Lifetime Store, and for online sales visit the Lifetime Store Online.

Are Lifetime Chairs good for outdoor use?

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Yes! Lifetime Chairs have UV-inhibitors that protect the product from fading or turning brittle in the sunlight. We also use a powder-coating process which protects the steel frame from rusting or corrosion. Powder-coating is the most durable coloring process on the market better than traditional paints.

Does Lifetime Products make chair carts?

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Yes. Our carts can be found in the Lifetime Store Online. Our typical commercial chair cart holds 32 folding chairs. We also offer residential chair carts that hold 8 - 12 chairs.

Where is the model number on the chair I need to register?

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The model number will be stated on the product label near the UPC.

How do I clean a Lifetime Chair?

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We recommend cleaning the surfaces of our chairs with mild dish soap and a damp cloth. For greasy food residues, use a mild abrasive, such as Soft Scrub and a soft-bristled brush or non-scratching pad. For automotive grease, use a de-greasing cleanser. Lifetime chairs are resistant to most organic stains and can easily be wiped clean.

What is the warranty on a Lifetime Chair and how do I file a claim?

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The warranty on a Lifetime Chair depends on the product as well as the product line. Warranties are listed in the text near each product picture on our website. Visit the Warranty page for additional information and for instructions on how to file a warranty claim. You may also contact customer service (1-800-225-3865) to learn about your specific warranty and additional information.

Can I paint a Lifetime shed?

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No, Lifetime sheds cannot be painted. One of the biggest advantages of the polyethylene plastic material from which its constructed is that it does not require painting

Does this shed come with a floor?

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Lifetime sheds come with interlocking polyethylene flooring panels. These flooring panels need to be supported underneath by a smooth, level foundation. We recommend a concrete slab or a wooden platform for the foundation. For information on how to build a shed foundation, click here.

Does the flooring need subflooring beneath it?

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You dont need subflooring for the shed, just the foundation.

Can I build the shed without using the flooring?

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You cannot eliminate the floor from the shed assembly because the wall panels insert into the flooring.

What type of foundation is recommended?

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A Lifetime Shed must be built on a flat level surface. We recommend a concrete slab. Another good option would be a wooden platform. It would also be possible to use a wooden frame filled with pea gravel, but bear in mind that the polyethylene floor panels are thin and the pea gravel wouldnt provide as much support as the concrete or wooden platform. Contact Customer Service at 1-800-225-3865 for dimensions.

Should I make the foundation the same size as the shed dimensions?

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No, the size of the foundation should be slightly smaller than the overall shed dimensions for drainage purposes. Construct your foundation according to the instructions provided in the Owners Manual or contact Customer Care if you plan to build the foundation prior to purchasing the shed.

What is the best way to anchor a Lifetime shed?

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For the 7, 8, and 10 ft-wide models, anchor the shed to the foundation through the four indentations in the shed floor. For the 11 ft. wide models, anchor the shed through the floor brackets attached to each wall support.

Do your picnic tables have umbrella holes already in them?

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Yes. All of our picnic tables, with the exception of the Childrens Picnic Table, already have holes in them to accommodate an umbrella. They also include a cap which can be inserted into the hole when an umbrella is not in use so the tabletop will have a flat surface.

What is polystyrene?

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Polystyrene is a type of plastic. Lifetime Outdoor Furniture is constructed of UV-protected, high-density polystyrene. The difference between our polyethylene products and our polystyrene products is that we can make polystyrene look and feel like real wood. Unlike real wood, the simulated polystyrene wood will not splinter, warp, or rot, and never needs to be painted or varnished. The high-density polystyrene furniture is lightweight, yet more durable than plastic commonly used for outdoor furniture. In addition, it is weather-resistant, stain resistant, and easy to clean - essential features in outdoor decor.

Is polystyrene paintable?

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Yes, with regular spray paint.

How do I clean Lifetime Outdoor Furniture made of polystyrene?

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Soak a lint-free cloth in a mixture of a mild dishwashing soap and warm water. Wipe down the furniture with the cloth and soapy water. You may also pour the soapy water directly onto the furniture if needed. Rinse with clean water, and then blot with a damp lint-free towel to dry it off. We dont recommend using abrasives on the furniture, as it could damage it. For more tips on cleaning Lifetime Outdoor Furniture, click here.

How should the concrete surface be prepared for anchoring?

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Holes of appropriate size for the type of anchors used will need to be drilled in the concrete after the shed is assembled.

Can I add an extreme weather kit to an existing shed or does it have to be installed during the shed assembly?

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Our shed extreme weather kits can easily be installed in an existing 8 x 10 ft. shed.

What is the warranty for this product?

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Lifetime outdoor sheds are warranted to the original purchaser to be free from defects in material or workmanship for a period of ten years from the date of original retail purchase.

How do I file a warranty claim?

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Please visit Lifetimes main Warranty page for instructions and more details.

What is polyethylene and what makes it better than wood?

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Polyethylene is a plastic that is virtually indestructible. It will not chip, crack, or peel like wood products. Polyethylene is durable, easy to clean, lightweight, and is ideal for outdoor use.

What is the wind resistance factor for your shed?

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The heavy-duty steel reinforced construction makes Lifetime sheds strong, durable, and weather resistant with a wind speed rating of 70 MPH. However, some US areas (particularly in Florida) have wind force regulations regarding sheds. Check with your local building regulation department regarding specific wind force requirements. For areas with severe weather and wind, Lifetime offers an Extreme Weather Kit for our 8 ft sheds which has a wind speed rating of up to 118 MPH.

What is the snow load rating of your sheds?

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A Lifetime 8-ft Shed can support a roof load of 1800 lbs. total weight (22.5 lbs. per square foot). For areas that receive heavy snow, a Snow Load Kit is available which increases the 8-ft shed roof load to 2400 lbs. total weight (30.0 lbs. per square foot).

What sizes of sheds are available?

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Our 7, 8, 10, 11, and 15 wide models come in various depths. Click here to see our complete line of sheds.

Is it possible to enlarge your shed?

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Yes, an optional 2.5 ft extension kit will extend any 8 ft shed up to 15 feet deep, a 10 ft shed up to 15 feet wide, or an the 11 ft shed up 26 feet deep. Extension kits can be added during initial assembly or added to an existing shed if your storage needs grow.

What accessories are available for your shed?

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Numerous accessories are available for both the inside and outside of your Lifetime Shed.Click here to see our complete line of shed accessories.

Where can I purchase a Lifetime Shed?

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Visit the Where to Buy page for a list of some of the major retailers who carry our products in-store. For local Utah outlet store locations, visit the Lifetime Store, and for online sales visit the Lifetime Store Online.

Will a Lifetime Shed fade in the sun?

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All products left in the sun for extended periods of time will eventually fade. However, our polyethylene products have inhibitors that help prevent fading and maintain the integrity of the polymer when exposed to sunlight providing years of color.

Can I attach two sheds together?

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No, you cannot attach two sheds together because of the design of the roof.

Can I wire the shed for electricity?

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Lifetime sheds are not designed to be wired for electricity and any alterations to do so will void the warranty.

Can you send me shed blueprints to submit to my city office to get a building permit?

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Blueprints are not available for our storage sheds. Our sheds are assembled using the assembly instructions included in the Owners Manual. A copy of the Owners Manual is available through the Customer Care linkOr by contacting Lifetime Customer Care at 1-800-225-3865.

Can I get parts to add another door to my shed?

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It is possible to add another door to some shed models. Contact Customer Service at 1-800-225-3865 to see if doors can be added to your shed model.

I built my shed on a flat level platform but the doors do not align. What should I do?

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Door alignment instructions are included in the assembly instructions.

The screws won’t go through the holes in the lid hinges

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This is by design and not a problem. The screws will grip both the hinge and the polyethylene panels to form a stronger hinge assembly.

How do I start composting?

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From gardening remains and leaves to leftover food, composting is the natural break down of materials into rich fertilizer. Composting is a simple process where nature does most of the work for you. However, to make nice rich compost, there are five key items to remember: brown materials, green materials, oxygen, heat, and water. Providing a balance of these essentials will ensure you get the best quality compost. Here are some instructions on how to start composting and helpful tips to get the best results. (Link video)

How do I get rid of the maggots in my composter?

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Maggots are an indicator of two things: either the compost is too wet, so you should take the lid off and let it dry out. Or, there could be meat or dairy in the compost. Maggots arent necessarily a bad thing. They will simply hatch into flies or the high temperature in the composter will kill them. However, theres no damage done to the compost itself.

Am I supposed to have water in my composter?

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The liquid that may accumulate in your composter is just as valuable as the compost itself. You can drain it off and use it as a concentrated liquid fertilizer for your plants. However, the fertilizer will need to be diluted first. If you dont want to bother with that, just add newspapers, paper, or sawdust to the compost ingredients to absorb the extra moisture.

How long does it take for the compost to decompose?

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This depends upon the size of the composter and the ingredients in the compost, but the average is four to six weeks.

My composter has water in the panels. How did it get there and should I remove it?

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Liquid can seep into the panels through the blowhole plugs. The liquid is not causing any harm and does not need to be removed.

How many garden boxes can you stack on top of each other?

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They are designed to be stacked two high. It is possible to stack them higher, but you would need additional bracing which is not provided with the kits.