We want to hear from you. Check out the Lifetime online store and you'll find you're able to Call us, Email us, Tweet us, Pin us, "Like" us, or "Share" us. It's never been easier to spread the word, the news, or your opinion about our products. And now you can "Chat" with us through our new instant messaging feature. Just like a live store attendant in a real store, we want to be there for you in our online store. We're striving to make our online environment friendly and personable by giving you the opportunity to contact us instantly with your questions or concerns.
If you have questions about a product before purchasing or if you would like assistance in making your online purchase, just click on the big red text that says "Email or Call 1 800 424 3865" at the top of the buylifetime.com home page. That will take you to our Contact Page which displays the "Ask an Expert" dialogue bubble. Click on that bubble and you'll be taken to a page asking for your name and your request. Just fill in those boxes and click on the "Start Chat" button written in orange text. One of our sales representatives will respond to you shortly. Easy as that! Pretty convenient, huh?
This new Chat feature is designed to help customers prior to purchasing or with the purchasing process. If you've already purchased one of our products and you have questions concerning parts or assembly, a specially trained Customer Service representative will be able to help you with that if you call 1-800-225-3865 or email customercare@lifetime.com.
