With the Lifetime Gas Grill and Pellet Smoker, you get the best of both worlds: a smoker for low and slow cooking and a gas grill for searing meats.
We have taken great care in the design of the Lifetime Gas Grill and Pellet Smoker to give you years of effortless smoking or grilling. However, if your grill reports an error, the information provided below should have you up and running in no time.
IF YOU GET AN ERROR, PLEASE DO THE FOLLOWING:
1. Note the error code number
2. Unplug the grill
3. Take the action indicated below – watch the video for additional help
4. Plug in grill to reset
5. Restart the grill
See the full list of error codes and actions to take to fix the issue. There are also videos available for additional help:
Er1: Chamber Temperature
Check wire connection to the chamber temperature sensor. It’s located inside the smoker control panel. If necessary, contact customer service.
Video Help: http://go.Lifetime.com/grill-code-er1
Er2: Pellet Igniter
Check wire connection to the pellet igniter. It’s located inside the smoker control panel. If necessary, contact customer service.
Video Help: http://go.Lifetime.com/grill-code-er2
Er3: Blower Fan
Check wire connection to the blower fan. It’s located inside the smoker control panel. If necessary, contact customer service.
Video Help: http://go.Lifetime.com/grill-code-er3
Er4: Auger Motor
Check for blockage in the auger. Check wire connection to the auger motor. If necessary, contact customer service.
Video Help: http://go.Lifetime.com/grill-code-er4
Er5: Startup Process Unsuccessful
Vacuum and clean out the burn pot. Check the hopper and confirm it has pellets. Check the burn pot to confirm pellets are being sent. If necessary, use prime button to advance pellets to the burn pot if empty. Finally, begin start-up cycle again.
Video Help: http://go.Lifetime.com/grill-code-er5
Er6: Pellet Flame Out
Check the hopper and confirm it has pellets. Check the burn pot to confirm pellets are being sent. If necessary, use prime button to advance pellets to the burn pot if empty. Finally, begin start-up cycle again.
Video Help: http://go.Lifetime.com/grill-code-er6
Er7: Burn Pot Temperature Sensor
Check wire connection to sensor inside the smoker control panel. If necessary, contact customer service.
Video Help: http://go.Lifetime.com/grill-code-er7
Er8: Startup Not Allowed
Reduce propane burn by turning down the temperature control knob(s). Wait for the chamber temperature to drop below 350° F. Finally, begin start-up cycle again.
Video Help: http://go.Lifetime.com/grill-code-er8
2Hi: Auto Shutdown High Temperature
Reduce propane burn by turning down the temperature control knob(s). Wait for the chamber temperature to drop below 350° F. Finally, begin start-up cycle again.
Video Help: http://go.Lifetime.com/grill-code-2hi
2Lo: Auto Shutdown Low Temperature
Vacuum and clean out the burn pot. Check the hopper and confirm it has pellets. Check the burn pot to confirm pellets are being sent. If necessary, use prime button to advance pellets to the burn pot if empty. Finally, begin start-up cycle again.
Video Help: http://go.Lifetime.com/grill-code-2lo
Lifetime® Logo on the smoker control panel won’t light up
Verify electric cord is plugged into a working receptacle. Check fuse behind hopper, replace if necessary. (see Replacement Parts list)
If you have any questions regarding this appliance, please call customer service at 1-800-225-3865, 7:00 a.m.–5:00 p.m. Monday–Friday (MST) and 9:00 a.m.–1:00 p.m. Saturday (MST).