Frequently Asked Questions
Lifetime Product FAQ's
1-800-225-3865
Originally, the term "FAQ" referred to "Frequently Answered Questions" and listed answers that had previously been offered by customer support representatives. Whether they're frequently asked, or frequently answered, we're here to help you with anything you need!
Why choose High-Density Polyethylene (HDPE) folding chairs over padded or metal chairs?
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Lifetime Chairs have several advantages over padded or metal chairs. First and foremost, Lifetime Chairs are the most comfortable folding chairs on the market. Dont believe us? Just try sitting in one. They are ergonomically designed and contoured to fit perfectly to every type and shape of person. With a wide seat and a tall back, Lifetime Chairs support you in all the right places. Made of High-Density Polyethylene (HDPE), our chairs are perfect for indoor and outdoor use. They are stain resistant and will not rip or tear like padded chairs. And no one likes a cold, uncomfortable metal chair Lifetime Chairs are literally the best, easiest to use, and most comfortable folding chair on the market.
What are BIFMA commercial grade standards?
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BIFMA stands for Business and Institutional Furniture Manufacturing Association. BIFMA sets industry standards for commercial grade furniture. Most Lifetime products meet or exceed all BIFMA commercial standards. In 2000, Lifetime invented and patented the first and only folding chair on the market to meet BIFMA strength standards.
Where can I purchase a Lifetime Chair?
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Visit the Where to Buy page for a list of some of the major retailers who carry our products in-store. For local Utah outlet store locations, visit the Lifetime Store, and for online sales visit the Lifetime Store Online.
Are Lifetime Chairs good for outdoor use?
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Yes! Lifetime Chairs have UV-inhibitors that protect the product from fading or turning brittle in the sunlight. We also use a powder-coating process which protects the steel frame from rusting or corrosion. Powder-coating is the most durable coloring process on the market better than traditional paints.
Does Lifetime Products make chair carts?
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Yes. Our carts can be found in the Lifetime Store Online. Our typical commercial chair cart holds 32 folding chairs. We also offer residential chair carts that hold 8 - 12 chairs.
Where is the model number on the chair I need to register?
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The model number will be stated on the product label near the UPC.
How do I clean a Lifetime Chair?
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We recommend cleaning the surfaces of our chairs with mild dish soap and a damp cloth. For greasy food residues, use a mild abrasive, such as Soft Scrub and a soft-bristled brush or non-scratching pad. For automotive grease, use a de-greasing cleanser. Lifetime chairs are resistant to most organic stains and can easily be wiped clean.
What is the warranty on a Lifetime Chair and how do I file a claim?
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The warranty on a Lifetime Chair depends on the product as well as the product line. Warranties are listed in the text near each product picture on our website. Visit the Warranty page for additional information and for instructions on how to file a warranty claim. You may also contact customer service (1-800-225-3865) to learn about your specific warranty and additional information.